The 7am call
You text the crew the addresses the night before. Or you don't, and they call. Either way, the notes about the narrow driveway and the piano are somewhere else, and the customer's phone number is in an email.
It costs twenty minutes every morning and it's the reason things get missed on site.
The 11am call
The customer is standing in an empty house wondering if you're coming. They call the office. The office calls the driver. The driver is driving. Everybody's stressed and the job hasn't even started.
If they could see the truck, they wouldn't call.
Today's jobs, on their phone, the night before
The AllMoveTeam crew app shows each person their day: addresses, times, customer notes, the list of what's moving. The moment you assign the job in the office, it's on their phone.
On the day they tap through the stages. On the way. Loading. Delivered. That's it. No forms.
Crew · 8:00
Sarah Chen
$1,240
- On the way
- Loading
- Delivered
Office
Office sees it live
- On the way
- Loading
- Delivered
The office sees the same thing, live
Every tap moves the job on your dispatch board. Every crew on the app shows on the live map. You stop calling drivers to ask where they are, because you can see.
Hours are in there too. Clock on, breaks, clock off. Timesheets land with you ready to approve instead of being texted in on Friday.
Crew · 8:00
Sarah Chen
$1,240
- On the way
- Loading
- Delivered
Office
Office sees it live
- On the way
- Loading
- Delivered
The customer gets a link, not a phone number
The same link they used to accept the quote now shows them the truck on a map and the job's progress. When the crew taps 'on the way', the customer knows.
No dispatcher relaying messages. No 'about 20 minutes' guesses. It's the single biggest change in how customers rate a move, and it costs you nothing to run.
This week
Sarah Chen · $1,240 · Tue 8:00
Move day
Questions movers ask
Does the app track my crew all the time?
No. Location shares only during the working day while they're on a job. Off the clock, it's off.
Is the crew app free?
Yes. iOS and Android, no per-truck fee, no paid add-on. Every plan includes it.
What if the customer doesn't want a tracking link?
Then they don't open it. The link is there if they want it. Most do, especially on the morning of the move.
Can office staff or the owner use the crew app too?
Yes. Anyone in the company can sign in. Owners who drive a truck on busy days use it exactly like the crew.
Same thing, your word for it