Why the spreadsheet is costing you jobs
Every small mover has one. A sheet with hourly rates, a column for stairs, a cell for travel time, and a note at the bottom that says 'add 10% for pianos'. It works, until you're on a job and the enquiry comes in on your phone.
So the quote waits. The customer doesn't. By the time you send it that evening, two other companies have replied and one of them has already been booked.
The spreadsheet isn't the problem. The problem is that only you can drive it, and only from a desk.
What a same-day quote actually needs
You don't need a survey for most house moves. You need four things you already know, written down once so anyone can apply them:
- Your rate per hour or per cubic metre, per crew size
- How you charge travel and depot-to-depot time
- Your access rules: stairs, lifts, long carries, parking
- What's extra: pianos, pool tables, packing, storage
Put the rules in the software once
In AllMoveTeam you set those rules one time under Quoting. From then on a quote is: pick the move type, put in the two addresses, add rooms or items, tap send. The system does the arithmetic you used to do in the sheet.
You build it on the job record itself. Line items, the total, and a note if you want one. Adjust anything before it goes. Then the customer gets a quote page by email or text, not a PDF attachment they have to find later.
Quote link
Sarah Chen
- Sofa
- Queen bed
- Boxes
Your rules
- Sofa · 2.4 m3$180
- Queen bed · 1.6 m3$140
- Boxes · 0.8 m3$90
Let the website quote while you're on a job
The same rules power a Get a Quote page on your own website. A customer at 9pm enters the move and gets a price on the spot. If they accept, it's already a lead on your board with the details attached.
That's the real shift. You stop being the bottleneck. Evenings, weekends, and the middle of a job, quotes go out without you.
Quote link
Sarah Chen
- Sofa
- Queen bed
- Boxes
Your rules
- Sofa · 2.4 m3$180
- Queen bed · 1.6 m3$140
- Boxes · 0.8 m3$90
What changes for the customer
They get a link, not a spreadsheet screenshot. On it they see the price, what's included, and a button to accept and pay a deposit. Later the same link shows them the truck on move day.
That's why the fast quote wins twice: it arrives first, and it looks like a company that knows what it's doing.
Questions movers ask
Do I need to survey every move to quote it?
No. For most household moves the customer's room count, access details and the two addresses are enough. Set a rule for when you want a survey (large homes, commercial, long distance) and quote the rest on the spot.
Can I still adjust the price by hand?
Yes. Every quote is built from your rules, then you can change any line before it goes. The rules are a starting point, not a cage.
What if my rates are different for each crew size?
That's normal. You set a rate per crew size, and the quote uses whichever crew the move needs. Two-person and three-person jobs price differently without you thinking about it.
Does this work outside Australia and New Zealand?
Yes. Currency and tax follow the country you set on your company. Movers in the US, UK and Canada quote in their own currency with their own tax label.
Same thing, your word for it